Troubleshooting.

My overlay is blank on stream

• Check the URL in your browser source matches your current overlay URL. If you regenerated it, re-paste the new one.
• Set the source size to your overlay resolution and make sure it is not sized to zero.
• Refresh the browser source cache in your streaming software.

Alerts are not firing

• Use Test Alert. If the test shows but real events do not, re-authorize Twitch from Settings, then Connections.
• Check that a variation is not filtering the event out, and that the alert is on the overlay you are actually using.
• For tips, confirm PayPal is connected and the tip clears any minimum you set.
• For merch, confirm Fourthwall is connected.

No alert sound

• Add the overlay browser source to your streaming software audio mixer. It may be muted by default.
• Check the alert sound is on and its volume is up in the designer, and the same for text to speech.

Edits are not showing on stream

• Give it a second. Edits autosave and push to connected sources on their own.
• If a source has shut down when not visible on, switch scenes back to it to reload.
• As a last resort, refresh the browser source cache in your streaming software.